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W. Edwards Deming quotes (22)

All anyone asks for is a chance to work with pride.
W. Edwards Deming   Category:

Any manager can do well in an expanding market.
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Eliminate numerical quotas, including Management by Objectives.
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Hold everybody accountable? Ridiculous!
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If you can't describe what you are doing as a process, you don't know what you're doing.
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If you do not know how to ask the right question, you discover nothing.
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Innovation comes from the producer - not from the customer.
W. Edwards Deming   Category:

It is not enough to do your best; you must know what to do, and then do your best.
W. Edwards Deming   Category:

It is not necessary to change. Survival is not mandatory.
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Lack of knowledge... that is the problem.
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Learning is not compulsory... neither is survival.
W. Edwards Deming   Category:

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming   Category: Business

Quality is everyone's responsibility.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. Edwards Deming   Category:

The emphasis should be on why we do a job.
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The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming   Category:

We are here to make another world.
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When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming   Category:

Whenever there is fear, you will get wrong figures.
W. Edwards Deming   Category:

You can not define being exactly on time.
W. Edwards Deming   Category:

You should not ask questions without knowledge.
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